TONOME Solo Privacy Policy

1. Introduction

TONOME Inc. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we handle personal information collected through your interactions with our company, including when using our application (the "App"), accessing our website, and contacting us.

2. Information We Collect

We may collect the following information:

  • Account Information: Name, email address, username, and other information provided when creating an account in the App
  • Usage Information: Task data, frequency of use, feature usage, and other information related to your use of the App
  • Device Information: Device type, operating system, IP address, unique device identifiers, and other information automatically collected when accessing our services
  • Contact Information: Name, email address, inquiry details, and other information provided through contact forms, email, phone, or other communication methods
  • Website Usage Information: Browser type, access time, and pages viewed when visiting our website
  • Location Information: We may collect location information only with your consent

We collect only the minimum information necessary to provide our services and avoid collecting sensitive personal information whenever possible.

3. How We Use Your Information

We use collected information for the following purposes:

  • Providing and maintaining our services and features
  • Enhancing and personalizing user experience
  • Responding to inquiries and support requests
  • Diagnosing and resolving technical issues
  • Improving our services and developing new features
  • Marketing activities (with your consent)
  • Fulfilling legal obligations

We retain the information we collect only for as long as necessary for these purposes and appropriately delete or anonymize it when no longer needed.

4. Information Sharing

We do not share your personal information with third parties except in the following cases:

  • With your explicit consent
  • With service providers (e.g., cloud service providers) as necessary to provide our services
  • In response to legal requests (such as court orders)
  • When necessary to protect our rights, property, or safety

When sharing data with third parties, we establish contracts to ensure they implement appropriate data protection measures.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve website and app functionality and collect usage statistics. These technologies are used for:

  • Maintaining login status
  • Analyzing website and app usage
  • Improving service performance

You can limit or disable these technologies through your browser or device settings, though some features may not function properly as a result.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, and disclosure. These include:

  • Data encryption
  • Access restrictions and access management
  • Security audits

However, we cannot guarantee complete security for information transmitted over the internet.

7. Your Rights

You have the following rights regarding your personal information:

  • Right of Access: The right to request a copy of your personal information that we hold
  • Right to Rectification: The right to request correction of inaccurate or incomplete personal information
  • Right to Erasure: The right to request deletion of your personal information under certain circumstances
  • Right to Restrict Processing: The right to request restriction of processing of your personal information
  • Right to Object: The right to object to the processing of your personal information
  • Right to Data Portability: The right to receive your personal information in a structured format under certain circumstances

To exercise these rights, please contact us using the details provided below.

8. Third-Party Information Disclosure

We currently do not sell or share your personal information with third parties. If we start such practices in the future, we will update this Privacy Policy and provide appropriate opt-out options.

9. California Residents' Rights (CCPA)

California residents have the following rights under the California Consumer Privacy Act (CCPA):

  • The right to know about categories of personal information we collect
  • The right to request access to personal information
  • The right to request deletion of personal information
  • The right to opt out of the sale or sharing of personal information
  • The right not to be discriminated against for exercising privacy rights

10. EU Residents' Rights (GDPR)

Residents of the European Union (EU) have additional rights under the General Data Protection Regulation (GDPR). Our legal bases for processing EU residents' personal information include:

  • Performance of a contract with you
  • Our legitimate interests (provided they do not override your rights and freedoms)
  • Compliance with legal obligations
  • Your consent (which can be withdrawn at any time)

11. Children's Privacy

Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected personal information from a child under 13, we will promptly delete it.

12. Data Storage Location and Safeguards

We primarily store your data in Supabase's Japan region and Vercel's US (Washington) region. In principle, we do not intentionally transfer data outside these regions. However, due to the nature of Vercel's global edge network, your data (such as cached data) may be temporarily or continuously replicated or transferred to other regions, including Asia and Europe, for performance optimization and availability. Your data is protected by the following safeguards:

  • Storage in data centers compliant with high security standards
  • Access restrictions and authentication management
  • Encryption of stored and transmitted data
  • Regular security assessments and monitoring

13. Changes to This Privacy Policy

We may update this Privacy Policy as needed. If we make significant changes, we will notify you via website notice, in-app notification, or email. Your continued use of our services after such changes constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or to exercise your rights, please contact us at:

  • Email: support@tonome.jp
  • Company: TONOME Inc.
  • Address: R Cube Aoyama 3F, 1-3-1 Kita-aoyama, Minato-ku, Tokyo, Japan

15. Effective Date

This Privacy Policy is effective as of April 18, 2025. Last updated: April 18, 2025